Privacy Policy

1. Introduction

Akz IT Solutions ("we," "us," "our") respects your privacy and is committed to protecting any personal information you share with us through akzitsolutions.com or in the course of providing our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

• Contact details you provide voluntarily, such as your name, mobile number, email address, and project requirements, through our contact and inquiry forms.
• Communication records from WhatsApp, phone calls, or email correspondence related to your inquiry or project.
• Basic technical information such as browser type, device type, and pages visited, collected automatically to help us improve our website.

3. How We Use Your Information

• To respond to inquiries and provide quotations for services.
• To deliver, manage, and support projects you engage us for.
• To send relevant updates about your ongoing project.
• To improve our website, services, and customer experience.
• To comply with applicable legal and regulatory requirements.

4. How We Share Information

We do not sell or rent your personal information to third parties. We may share limited information with trusted service providers (such as hosting providers) strictly to deliver our services, and only to the extent necessary. We may also disclose information if required by law or to protect our legal rights.

5. Data Security

We take reasonable technical and organisational measures to protect the information we hold from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law, after which it is securely deleted or anonymised.

7. Your Rights

You may request access to, correction of, or deletion of your personal information held by us at any time by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.

8. Cookies

Our website may use basic cookies or similar technologies to understand site usage and improve performance. You can disable cookies through your browser settings; doing so may affect some website functionality.

9. Third-Party Links

Our website may contain links to third-party platforms such as Instagram, YouTube, or WhatsApp. We are not responsible for the privacy practices of these external platforms and encourage you to review their respective policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page indicates when the policy was last revised.

11. Contact Us

For questions about this Privacy Policy or how we handle your information, contact us at +91 91109 46036 or via WhatsApp, or write to us at our registered address: Ziradei, Siwan, Bihar, 841239, India.